Frequently Asked Questions
Everything you need to know about bringing Himalayan craftsmanship into your home.
Where are your home products sourced from?
All our items are ethically handcrafted by skilled artisans in the Himalayan regions of Nepal, Tibet, and India, ensuring authentic quality and traditional designs.
How do you ensure the safety of fragile items during shipping?
We use eco-friendly, high-durability packaging and reinforced cushioning to ensure your singing bowls, ceramics, and home decor arrive in perfect condition.
What is your return policy for home decor?
We offer a 30-day satisfaction guarantee. If your item doesn't perfectly fit your space, you can return it in its original condition for a full refund or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number to monitor its journey from the Himalayas to your doorstep.
Are the materials used in your textiles sustainable?
Yes, our rugs, throws, and cushions are made from natural fibers including organic cotton, hemp, and sustainably sourced yak wool, colored with non-toxic dyes.
Do you offer international shipping?
Yes, Himalayas Shop ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.