Returns & Exchanges
At Himalayas Shop, we want you to be completely satisfied with your handcrafted home decor; if your purchase isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange. We are committed to ensuring your home feels inspired and serene with every piece you choose from our collection.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Place the items in their original packaging, ensuring fragile artisanal goods are securely padded to prevent damage during transit.
- 3.Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.